There is no account under the domain

Make sure your C-Name record points to or your A-Record to Please always use C-Names instead of A-Records.
In case you are not able to set a C-Name use an A-Record at your own risc.
(If our server's ip address changes to a new one the A-Record is not working anymore and you have to correct the record manually)

Changed Production Domain?

If you have a white label account, you might have changed your production url.
In that case an email has been sent to you with the new url and login credentials.


In case your account has been de-activated you can re-activate it from here: